FAQ

"What does S³ mean?"

Safe, stable support.

"How much does S³ cost?"

$1,495.00 per device (excludes shipping, volume discounts).

Full support is provided for the initial 30 days of purchase.  For example, businesses receive a 30-minute Zoom staff orientation, weekly follow-ups and unlimited email/phone support while home buyers receive unlimited customer service related to assembly and website navigation.

Beyond the initial 30 days, support packages are available.  

"Can S³ be used as a walker?"

No.  S³ is designed only to be used as a stationary exercise/transfer device.  Walkers, on the other hand, should never be used as an exercise/transfer device due to liability & safety risks.

"Does S³ take up much space?"

No.  One device is 33″ x 41″ and works well in small rooms.  For multiple devices & classes, in this video you see Colin quickly and easily store S³ into a corner after class.  If space is a concern, email us a picture of the intended space at meghan@s3balance.com and we’ll make it work.

S³ Balance Dimension

 

"Does S³ provide support?"

First-time commercial buyers are entitled to a free 30-minute staff orientation + unlimited support for the first 30 days.

First-time home customers should follow programming provided on this website or by their therapist/trainer. 

Beyond the initial 30 days, online customized assistance is available for $30 per 15-minutes by emailing colin@s3balance.com.

"Is S³ good for joint replacements?"

S³ can be a critical tool after joint replacement because it facilitates strengthening of key muscles (e.g., hips, quads) while improving standing balance to prevent falls.  Walking is great too, but research shows that strengthening in standing is necessary for best outcomes.

"Who can instruct people on S³?"

Anyone with a passion for independence through exercise would make an excellent instructor.  Just review the essential videos first.

Group classes can be led by staff, residents or via classes from our programming portal or exercise library.

"Will using S³ increase liability for falls?"

No.

To put in perspective, consider the average 10-pound walker.  Millions of folks use them and they’re considered safe because the hands touch a structure that touches the ground, which orients the body/brain in space to minimize fall risk.  This is called “neural grounding” and also why touching a hand railing makes stair climbing safe.

Compared to a walker, the S³ device also provides neural grounding, but also weighs 57 pounds and is only used for stationary activity.  So, even though a walker is considered to be very safe, S³ is exponentially safer.

Further, the S³ device/program has been proven to reduce falls by improving strength & balance because users are in standing.  If you’re doing seated activity in addition to spending most of the day in a chair, it’s safe to say these pose far greater liability to you and the resident due to muscle & mind wasting.

Finally, S³ also reduces liability imposed on caregivers when used as a transfer aid.

"How does a facility recruit participants for S³ classes?"

  1. Meal time announcements (we can provide copy)
  2. Announcements before/after exercise classes
  3. Encouragement by PTs and OTs to supplement rehab
  4. Show an S³ video  (we can provide media)
  5. Announce class is starting 10 minutes beforehand
  6. Create teams and compete to see who attends the most in 30 days

"What is the weight capacity of the device?"

About 1,000 pounds.

"What are the height requirements for those using S³?"

The slightly inclined handlebars of S³ can accommodate people who are 4 feet, 8 inches up to 6 feet, 8 inches tall.  However, people outside this range have successfully used the device.

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